Customers Success Stories

RTGS implementation for a central bank

Challenge

Design and implement a replacement of real time gross settlement solution for a central bank.

Solution

After mapping the existing system configuration and new functionalities required by the customer
STP house team designed and implemented an end to end solution based on a modern java messaging system.
To enhance the existing functionality, we developed additional software such as a network operations
center monitoring system and an automated bulk/debulk tool set.

Benefit

The bank replaced a messaging system that was approaching its end of life with a new cutting-edge
technology that is expected to support the bank's existing and future business and operational
requirements for many years to come.

Our in-house custom developments improved the bank's automation and monitoring processes,
making manual operational processes redundant and significantly shortening the average time of identifying
and resolving operational issues.

Project delivery for a Tier-1 bank

Challenge

Deliver an A-Z Merva core system replacement project

Solution

STP house team provided requirements consultants, developers, QA testers, team leaders and
project managers to lead a complex Merva replacement project to success.

Benefit

Taking full ownership of the project throughout its lifecycle reduced the bank's risk and cost with a
successful delivery ahead of the planned timelines.

The bank managed to replace a core system with a high-quality solution and with zero production issues.

Introducing a compliance system to a
European stock exchange

Challenge

Establish an automated real-time surveillance solution for fraud detection and regulatory compliance.

Solution

STP House led this project throughout its life cycle by analyzing requirements, design,
installation and customization of an innovative surveillance system.

Benefit

The stock exchange replaced a T+1 manual process with a fully automated real-time system,
thus improving detection and response time while saving manpower cost.

The system's sophisticated algorithms combined with a customized fine-tuning process expanded the range
of fraud schemes detection and reduced the amount of false positive cases.

Tools and customized reports allowed more efficient investigations and improved the interface with the regulator.

One stop managed Swift service for a commercial bank

Challenge

Provide a quality service to cater for all the bank's ongoing Swift needs.

Solution

STP house allocated a team of Swift professionals who took ownership over the bank's Swift network infrastructure
maintenance, AMH development, change management, QA, upgrades, project management and 24/7 support.

Benefit

The bank has one focal point in charge of its entire Swift domain. A 24/7 premium support SLA allows fast issues
resolution and minimal downtime. Our team's proactive maintenance approach reduced production issues
to the minimum. All Swift systems' upgrades and production roll outs have been proven success.

Innovative regression tests solution post major
Swift system changes in a commercial bank

Challenge

A full proof automated solution for performing real life regression tests following an upgrade or a
major configuration change.

Solution

STP house developed a flow verification tool that records real production traffic and uses it to perform
full regression tests on the bank's test systems.

Benefit

Achieving comprehensive test coverage based on real and varied data rather than synthetic data.

The solution saved time as well as higher confidence in the results by performing the regression
tests in an automated process.

Reduced costs by using an internal emulator to replace Swiftnet paid test messaging.

Anti-hacking system for a swift customer

Challenge

Provide an effective security layer between the back office and the network to prevent unauthorized
generation or change to Swift messages.

Solution

Install STP House's sophisticated Message$hield system that monitors the bank's traffic and alerts
in real time of any hacking attempt.

Benefit

An additional protection layer that reduces the risk of fraud by hacking at any point along the message flow.
Shortening the investigation process by allowing a top down investigation approach and complete traceability.

Improving compliance with SWIFT CSP regulations by shielding the bank from potential cyber risks.