STP house is a young, dynamic and rapidly growing company, with HQ in Natanya, Israel (Hamelacha 45 st), and clients and projects worldwide. We provide new challenges and opportunities for the most talented IT professionals in the market.

We have bright and sunny offices, located at Hamelach steet, in the center of Poleg Hi-Tech blooming area, Netanya. We believe in an open and communicative space, allowing our team members to interact effectively, while enjoining supportive and productive surrounding.

We keep the atmosphere young and vibrant and add the small things that give us the feeling of a place we love to work in, and a space we can keep our focus and mind.

STP house team

management

Dael Shalev

Dael Shalev

CEO

Dael Shalev is a high-Tech entrepreneur, with vast experience in the real-time, mission critical FINTech industry. Back in 2011 Dael established STP house Ltd, and has being leading it since. Dael has a proven track record for launching strategic business initiatives and translating them into successful execution plans. In parallel to his business career, Dael is an avid blogger and an author about health and nutrition (his book – “Ancestral Secretes” was published in 2014 by Zemora-Bitan, the largest publishing house in Israel).

Ilan Jacobson

Ilan Jacobson

Managing Partner

Ilan Jacobson joined STP house as a Managing Partner in 2013. Ilan has an extensive track record in executive management roles in the past years for global financial services organizations.

Prior to joining STP house, Ilan was serving in Operations Management and IT Professional Services roles as a COO at ARKELIS/SWIFT and as a COO at SunGard Global Messaging Solutions.

With more than 20 years of service in the FINTech operation field, Ilan has gained deep knowledge of the SW development industry, notably in Project Execution, Client Services, Executive level Operations and Service Delivery management.

Open Positions

Professional Services Engineer – Position #150

Working capacity – Full time position
Working days – Sun-Thu

As a consultant at STP house, you will become part of a highly professional family.
Our professional services team is focused on providing excellent services and project consultation to the leading banks and financial organizations in the world.
We offer constant learning opportunities and endless challenges to enhance our employees skills and learning capabilities.
The day to day work includes analysis of the client requirements, implementation, integration and customization. The work includes onsite support at our client sites (in Israel and abroad) while working closely with the project management and other consultants.
The nature of the work is highly challenging and technical. It includes multiple disciplines such as SWIFT protocols, formats, standards and technology aspects; Java/J2EE; Business Logic modeling tools; format conversions; XML/XSDs definitions; databases management and network connectivity; Web servers, application servers; different OS (Win, Linux, Unix) and more.
Our office is located in Netanya at Poleg industrial park.

  • An academic degree in computer science or equivalent (IT) - a must
  • Experience in IT integration projects and financial IT projects - an advantage
  • Experience with financial formats and standards - an advantage
  • Hands on, technical with excellent Java knowledge
  • Team player, fast learner
  • Fluent English
  • Working location Tel-Aviv center/Netanya

Junior Support Engineer – Position #145

Working capacity – Full time position
Working days – Monday-Friday, Working in shifts

The role includes Customer Service and Professional service work involving direct client interaction with startups and leading financial institutions. This is a challenging and exciting opportunity to kick start your professional career.
Ideal for Computer Science graduate or equivalent degrees (Information systems).

Become part of a team for customer services and project implementations at our client sites. This position requires a fast learning curve, excellent client communication, and a strong IT technical approach.

  • Computer Science or equivalent degree – Applicable also for recent graduates
  • Hands on, highly technical, fast learner and team player
  • Excellent communication skills and service attitude
  • Technical experience in XML, XSDs, Unix/Linux, Java/J2EE knowledge and hands on – an advantage
  • Working location – Poleg, Netanya and Tel-Aviv center
  • Fluent English

Client Support Manager – Position #201

Working capacity – Full time position
Working days – Monday-Friday

Due to unprecedented growth in our client base, we are currently looking for a Head of Client Services to define, standardise and operate our client services support function. This position will report into the Chief Operations Officer and will be based in our Netanya office with regular travel to client sites in central London. A key role in the support of our clients, the Head of Client Services will become one of two escalation and communication routes for our existing clients. Day to day responsibilities will include:

  • Operations management of the 1st and 2nd line application operations support team
  • Ownership of regular client reviews to ensure first in class client support
  • Ownership of client escalations and mobilisation of resolution teams to investigate, resolve and restore service
  • Responsible for ensuring that clients are on boarded into production in a standardised and controlled way
  • Responsible for Incident and Major Incident management processes, ensuring that all incidents affecting production are managed and resolved in a timely manner by application operations and dev ops teams.
  • Representative of production and the production environment for new client engagements
  • Working with the Chief Operations Officer to continually review service offerings and operational cost models

Person Profile:

Essential Skills:

  • Experience with managing a client facing production application environment
  • Experience with client services for financial services
  • Hands on experience of working with the ITIL methodology and accredited to at least ITIL Foundation level
  • Familiar with operating as a member of a virtual team in a matrix managed environment.
  • Experience of working in an outsourced / managed services environment.
  • Familiarity with client – server application architectures

Desired Skills:

  • Exposure to a broad range of infrastructure technologies in particular Wintel, SQL Server, Oracle, Networking technologies and Network secure data transfer technologies
  • Familiarity with working in an agile environment
  • Familiarity with RedMine ticketing and work management system
  • Experience of working within a financial services or financial technology organisation

Competencies:

  • Inter-personal skills; tact, patience, courtesy, good listening skills
  • Excellent time management and prioritisation skills with a pro-active approach to tasks
  • Have a flexible approach to working hours as some extended hours / weekend working may be required to maintain operational stability
  • Ability to operate under pressure, in a logical manner enabling consistent delivery to demanding deadlines
  • Ability to deal credibly with internal and external clients at all levels of the organisation
  • Strong communication skills and a consultative approach coupled with a “can-do” attitude
  • Team player with experience working in a matrix managed environment.